Privacy policy
Privacy Policy — The Distressed Dwelling
Last Updated: October 5, 2026
The Distressed Dwelling (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit our website, purchase our products, communicate with us, or otherwise interact with our services.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, create or use an account, contact us, or otherwise interact with our business, we may collect information such as your name, billing and shipping address, email address, telephone number, order and transaction information, products viewed or purchased, shopping-cart activity, device and browser information, IP address, website interactions, referring pages, and other information necessary to provide our services.
Payment information is processed by Shopify and applicable payment providers. We generally do not directly store complete credit or debit card numbers.
We may also receive information from third parties that help us operate our store, fulfill orders, process payments, provide advertising, analyze website usage, prevent fraud, and provide other business services.
How We Use Your Information
We may use personal information to process and fulfill orders; arrange shipping and delivery; provide customer service; communicate about orders, returns, or inquiries; maintain and improve our website; personalize the shopping experience; detect or prevent fraud and security threats; comply with legal obligations; measure advertising effectiveness; and, where permitted, provide marketing and advertising that may be relevant to you.
Shopify
Our ecommerce services are powered in part by Shopify. Shopify processes information relating to your use of our store, transactions, and other interactions as necessary to provide its services.
You can learn more about how Shopify handles personal information through the Shopify Privacy Policy.
Facebook, Instagram and Meta Advertising
We use services provided by Meta, including Facebook and Instagram, to advertise our products, understand the effectiveness of our advertising, and reach customers who may be interested in our products.
Our Shopify Facebook & Instagram integration uses Enhanced data sharing, which may use technologies including the Meta Pixel and Meta Conversions API.
Depending on your interaction with our store and your privacy choices, information transmitted to Meta may include information such as your name, email address, telephone number, location information, IP address, browser or device information, products viewed, shopping-cart activity, purchases, and other website interactions.
This information may be used to measure advertising performance, match customers with Meta accounts, create advertising audiences, provide personalized advertising, and improve advertising effectiveness.
Where required by applicable law, these technologies are subject to appropriate consent or opt-out mechanisms.
For information about Meta's privacy practices and the choices available to you, please review the Meta Privacy Policy.
Cookies and Similar Technologies
Our website and the services we use may use cookies, pixels, tags, APIs and similar technologies.
These technologies may be used to operate our website, remember preferences, maintain shopping carts, understand website traffic, analyze customer interactions, prevent fraud, measure advertising effectiveness and provide advertising.
Some cookies and technologies are necessary for our website to function. Others may be used for analytics or advertising. Depending on your location, you may have the ability to consent to, reject, or otherwise control certain non-essential technologies.
Your browser may also allow you to block or delete cookies. Blocking certain cookies may affect the functionality of our website.
Advertising and Data Sharing
We may work with advertising and analytics providers that collect or receive information about your interactions with our website to measure advertisements and, where permitted, provide interest-based or personalized advertising.
Depending on applicable law, certain disclosures of personal information for targeted advertising may be considered “sharing,” “selling,” or similar activity even when we do not receive money in exchange for the information.
Where required, we provide customers with applicable rights to opt out of these activities.
Service Providers and Other Third Parties
We may disclose personal information to companies that provide services on our behalf, including ecommerce platforms, payment processors, shipping providers, order-fulfillment partners, suppliers, analytics providers, advertising providers, technology providers and customer-service providers.
We disclose information only as reasonably necessary for these providers to perform services or as otherwise permitted by law.
Dropshipping and Order Fulfillment
Some products sold by The Distressed Dwelling may be shipped directly to customers by third-party suppliers or fulfillment partners.
When necessary to fulfill an order, we may provide these partners with information such as your name, shipping address, telephone number, email address, products ordered and other information reasonably necessary to process and deliver your purchase.
Our suppliers and fulfillment providers may operate from locations different from your own.
Payment Processing
Payments may be processed through Shopify Payments or other payment providers made available through our store. Payment processors may collect and process payment information according to their own privacy and security practices.
We do not sell complete payment-card information to advertisers or unrelated third parties.
Marketing Communications
If you choose to receive promotional communications from us, we may use your contact information to send information about products, promotions or other updates.
You can unsubscribe from marketing emails by using the unsubscribe link included in those communications. Transactional communications concerning an order or customer-service matter may still be sent when necessary.
How We Protect Information
We use reasonable administrative, technical and organizational measures designed to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud and enforce our agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These may include the right to request access to personal information, request correction or deletion, obtain a copy of certain information, withdraw consent where processing relies upon consent, or opt out of certain uses or disclosures for targeted advertising.
We will process valid privacy requests in accordance with applicable law and may need to verify your identity before completing certain requests.
You will not be discriminated against for exercising applicable privacy rights.
Children's Privacy
Our website and products are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can address the matter.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of websites or services that we do not control. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or third-party services.
When appropriate, we will update the “Last Updated” date shown at the beginning of this policy.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:
The Distressed Dwelling
United States
Email: homedecorconnecticut@gmail.com