TERMS OF SERVICE

Last updated: October 1, 2026

Welcome to The Distressed Dwelling. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

Online Store Terms

You may use our website and services only for lawful purposes. You may not use our website or services in violation of applicable laws or regulations or attempt to interfere with the security or operation of our website.

Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, pricing, and other information accurately. However, colors and appearance may vary depending on your device or display.

Because some products are supplied and fulfilled by third-party suppliers, product specifications, packaging, availability, and other details may occasionally change.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

Pricing

Prices are displayed in U.S. dollars unless otherwise indicated.

We reserve the right to change product prices at any time. Applicable taxes and shipping charges, if any, will be displayed during checkout.

Orders

Submission of an order does not guarantee acceptance.

We reserve the right to cancel or refuse an order when reasonably necessary, including in cases involving suspected fraud, product unavailability, incorrect pricing or product information, payment problems, or shipping restrictions.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Payment

Payment must be successfully authorized before an order can be processed.

Payments may be processed by Shopify and other authorized payment providers. We do not directly store complete credit or debit card information.

Shipping and Delivery

Products may be shipped directly by third-party suppliers or fulfillment partners.

Shipping and delivery times are estimates unless expressly stated otherwise. Delivery may be affected by carrier delays, weather, holidays, address problems, supplier processing, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Returns and Refunds

Returns, cancellations, damaged merchandise, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Please contact us before returning merchandise. Products fulfilled by third parties may need to be returned to a specific location.

Damaged or Incorrect Orders

Please inspect merchandise promptly after delivery.

If an order arrives damaged, defective, incomplete, or incorrect, contact us promptly and retain the merchandise and original packaging.

We may request photographs or other reasonable documentation needed to resolve the issue with the supplier, fulfillment partner, or shipping carrier.

Third-Party Fulfillment

The Distressed Dwelling works with third-party suppliers and fulfillment partners to provide certain products.

Information reasonably necessary to fulfill an order may be shared with the applicable supplier or fulfillment partner, as described in our Privacy Policy.